📋Legal

Legal Documents and Information for MicroZAccess.

Product Checklist

1. MicroZAccess Control Dashboard

2. MicroZAccess Desktop Application

3. MicroZAccess Product Brief

4. MicroZAccess Documentation

Quicklinks, Live Chat Support & Customer Care Contact

• Quick Link 1: https://www.cosgrid.com/home/

• Quick Link 2: https://www.cosgrid.com/resources/library/

• Quick Link 3: https://www.cosgrid.com/products/ztna/microzaccess/

• Quick Link 4 : https://www.cosgrid.com/privacy-policy/

• Quick Link 5: https://www.cosgrid.com/resources/faqs/

• Quick Link 6: https://www.cosgrid.com/contacts/

Notices

Copyright© 2023 COSGrid, Inc. All rights reserved.

ReFleX SD-WAN, MicroZAccess, NetShield NDR and certain other marks are registered trademarks of COSGrid, Inc., and other COSGrid names herein may also be registered and/or common law trademarks of COSGrid.

All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary.

Network variables, different network environments, and other conditions may affect performance results. Nothing herein represents any binding commitment by COSGrid, and COSGrid disclaims all warranties, whether express or implied, except to the extent COSGrid enters a binding written contract, signed by COSGrid’s General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such an event, only the specific performance metrics expressly identified in such a binding written contract shall be binding on COSGrid.

For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in COSGrid’s internal lab tests. COSGrid disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied.

COSGrid reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.

Safety Information

1. Secure Network Access: MicroZAccess is designed to provide secure network access solutions for authorized users. It employs Zero Trust Network Access (ZTNA) principles to ensure secure communication and access to network resources. While every effort has been made to create a secure system, no system is entirely immune to security breaches. Users should follow best practices for network security and exercise caution when accessing sensitive information.

2. Implementation Considerations: Successful implementation of MicroZAccess requires careful planning and configuration. Users should refer to the software's documentation and follow the recommended guidelines provided by COSGrid Networks. Improper configuration or failure to follow guidelines may result in security vulnerabilities or operational issues.

3. User Responsibilities: Users of MicroZAccess are responsible for maintaining the security of their login credentials and complying with any password or access control policies defined by COSGrid Networks. Sharing or disclosing login information may lead to unauthorized access and compromise the security of the network.

4. Regular Updates and Patches: To ensure the continued security of MicroZAccess, it is crucial to install updates and patches provided by COSGrid Networks. These updates often include critical security enhancements that address newly identified vulnerabilities. Failure to keep the software up to date may expose the system to potential security risks.

5. Compliance with Regulatory Requirements: Users should be aware of and comply with relevant industry-specific regulations and standards governing network security and data protection. MicroZAccess is intended to assist users in meeting their compliance requirements, but it is the user's responsibility to ensure adherence to applicable regulations.

6. Technical Support: COSGrid Networks provides technical support for MicroZAccess. Users encountering issues or in need of assistance should refer to the provided support documentation or contact COSGrid Networks for prompt resolution.

7. Limitation of Liability: COSGrid Networks disclaims any liability for damages or losses incurred by users or third parties arising from the use or misuse of MicroZAccess. While every effort has been made to develop a secure and reliable product, the inherent risks associated with network security cannot be entirely eliminated.

8. Modification of Documentation: COSGrid Networks reserves the right to update, modify, or revise the safety information provided in this documentation without prior notice. Users should refer to the most current version of the documentation available from COSGrid Networks' official sources.

9. General Disclaimer: The following safety information pertains to MicroZAccess, a ZTNA-based software developed by COSGrid Networks. Please read this information carefully before using the software. By using the software, you acknowledge and accept the terms and conditions outlined herein.

Please note that the safety information provided above is not an exhaustive list, and users should refer to the complete documentation provided by COSGrid Networks for comprehensive guidance on using MicroZAccess securely.

Warranty

COSGrid Networks warrants that software of MicroZAccess will be free from material defects in workmanship and materials for a period of 365 days from the date of original purchase. If any defect is found during the warranty period, COSGrid Networks will repair or replace the defective software at no charge to the customer.

COSGrid Networks' obligation under this warranty is limited to repair or replacement of defective hardware or software. COSGrid Networks is not liable for any incidental or consequential damages, including but not limited to lost profits, data loss, or damage to other equipment.

This warranty does not cover damage caused by accident, misuse, or abuse. COSGrid Networks also disclaims any warranty for products that have been modified or repaired by unauthorized personnel.

To make a warranty claim, please contact COSGrid Networks customer support at [e-mail] or [phone]

Here are some additional details about the warranty:

• The warranty is only valid for products that are properly registered with COSGrid Networks.

• The warranty does not cover products that are used for commercial or industrial purposes.

• The warranty is void if the product is damaged by accident, misuse, or abuse.

If you have any questions about the warranty, please contact COSGrid Networks customer support.