Managing Z3 SASE > Identity Access Management (IAM) > Multi Factor Authentication

Multi Factor Authentication

Multi-Factor Authentication (MFA) adds an extra layer of security by requiring users to verify their identity using two or more methods before accessing their account. Even if a password is compromised, MFA ensures unauthorized access is prevented.

Cosgrid provides two MFA options:

  • Authenticator App (TOTP-based) – e.g., Google Authenticator, Microsoft Authenticator.

  • Email-based OTP – A one-time password sent to the registered email.

How to Access the MFA Policy

  1. Login to your account

  2. Go to Settings > MFA Policy.

How to Enable MFA in Cosgrid.net

  1. Login to your Cosgrid account → Cosgrid.net.

  2. Navigate to Settings > Login and Passwords > Security.

  3. Scroll down to Two-Factor Authentication (2FA).

  4. Choose your preferred method:

    • Authenticator App (TOTP) – Scan the QR code using an authenticator app and enter the generated code.

    • Email OTP – A code will be sent to your registered email for login verification.

  5. Follow the on-screen instructions to complete setup.

How to Enable MFA in MicroZAccess App

  1. Open the MicroZAccess (MZA) App and log in.

  2. Tap the Menu → go to Security.

  3. Select Enable Two-Factor Authentication (2FA).

  4. Follow the guided steps to configure MFA (Authenticator App or Email OTP).

  5. Complete verification to activate 2FA.

How to Disable MFA

  • Cosgrid.net → Navigate to Settings > Security > Two-Factor Authentication → click Disable.

  • MicroZAccess App → Open Menu > Security → select Disable Two-Factor Authentication.

Best Practice Recommendation:
Always prefer the Authenticator App (TOTP) method over email OTP for stronger security.